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Job #164

Waiting for Part
Service Report – Repair
Created 02 Sept 2026 · 08:30 · Updated 02 Sept 2026 · 11:00

Job Information

Service Type
Service Report
Service Report Type
Repair
Scheduled Date
02 Sept 2026
Time
09:00 – 11:00
Status
Waiting for Part
Staff Signature
Pending signature
Customer Signature
Pending signature
Job Photos
No photos

Equipment

Serial No.
Brand
Microtrac
Model
S3500
Product
Particle Size Analyzer
Warranty
No
Contract
No

Customer Information

Company
MSD International GmbH (Singapore)
Department
Formulation Lab
Address
70 Tuas West Drive, Singapore 638414
Contact name
Ms. Karen Wong
Tel
+65 6309 0120
Fax
—
Email
karen.wong@msd.com

Staff Information

SN
Siti NurhalizaActive
Phone
+65 9123 4505

Service Report

Draft
Problem Reported
Laser intensity low
Action Taken
Cleaned optics; laser diode ordered
Part NoDescriptionQtyPrice (S$)
P-4100Cleaned optics; laser diode ordered1180.00
Sub-total for parts replacement S$180.00
Service time in
09:00
Service time out
11:00
Labour charge
S$ 150.00
Part replacement
S$ 180.00
Calibration
S$ 0.00
Transportation
S$ 45.00
Other charges
S$ 0.00
Total S$*
375.00
* Subject to 9% GST upon invoice
Customer Satisfaction
5 / 5
Remarks
Equipment tested and service completed satisfactorily.
Customer Signature

Pending signature

Ms. Karen Wong
Engineer Signature

Pending signature

Siti Nurhaliza

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